Send a welcome sequence
Introduce the creator, share a first message and set the tone for what comes next.
Keep the conversation natural: stop pending messages when the fan answers.
A welcome message is available on the Free plan.
Substy Automations
Welcome new fans, follow up after a purchase and bring your team in when it matters. Automate the next step on OnlyFans, Fanvue, MYM and Telegram.
The relationship starts here.
Your messages. Your timing.
Stop the remaining sequence.
Set it up once. Let the workflow handle the timing.
Made for your connected creator accounts
OnlyFans · Fanvue · MYM · Telegram
Everyday moments. Automatic next steps.
Keep the relationship moving, from a first hello to a conversation that needs your team.
Introduce the creator, share a first message and set the tone for what comes next.
Keep the conversation natural: stop pending messages when the fan answers.
A welcome message is available on the Free plan.
Build the next step around a purchase, with your own text, media and timing.
Space out the messages in your sequence instead of sending everything at once.
Message options depend on the connected platform.
Choose who receives the sequence and exclude fans you have recently messaged.
Use inclusion and exclusion rules to keep your follow-ups relevant.
Audience controls vary by trigger.
Match your chosen keywords, stop AI for that fan and send an internal notification.
Add the fan to an existing list so the request is easy for your team to find.
Keyword-based Stop AI requires Elite. Telegram alerts require a linked, enabled account.
Choose the event that starts your workflow. Then decide what should happen next.
Welcome a fan from their first subscription.
Follow up after a purchase.
Reach out before a subscription ends.
Start a reconnection sequence.
Welcome a returning subscriber.
Prepare a personal birthday message.
Use an online event to trigger an action.
Respond to the keywords you choose.
Trigger availability depends on your plan and platform. Compare plans
Choose your audience
A follow-up should reach the right people. Build an audience from your lists and fan activity, then filter out the people who should not receive it.
Select fan lists or apply spending, tipping and subscription criteria.
Exclude recently messaged fans to avoid another unnecessary follow-up.
Available audience rules vary by trigger.
Build your sequence
Combine text, fan variables and vault media in a sequence. Choose delays between messages and control whether the sequence runs once or on repeat matches.
Arrange the next steps in the order you want fans to receive them.
Enable Stop sequence on reply so a prepared follow-up does not interrupt an answer.
Connect the fan conversation to the work your team needs to do.
Deliver your text, media or prepared sequence when the trigger matches.
Pause AI for a fan when a keyword calls for a human response.
Send an internal alert, including Telegram for teammates who have linked and enabled it.
Keep the fan organized in an existing list for the next step.
Preview messages as a fan and use Simulate for a dry run that sends nothing. Review your trigger, audience and actions before enabling the automation.
You can build workflows around fan events such as subscriptions, media purchases and incoming messages. Depending on the trigger, actions include sending messages, stopping AI, notifying an employee and adding a fan to a list.
Automations are available for OnlyFans and Fanvue. MYM does not currently support automation triggers. Telegram can receive internal team alerts; it is not a fan platform for the workflows shown on this page.
They work together but do different jobs. Automations run the actions and message sequences you configure when an event occurs. AI chatting handles the ongoing conversation. A keyword automation can stop AI when a fan needs your team.
Yes. Where your chosen trigger supports them, use fan lists, spending or subscription criteria, and exclusions such as recently messaged fans. An excluded list takes priority over an included list. First-subscription welcome automations do not have an audience node.
Yes. Enable Stop sequence on reply to prevent pending messages in that sequence from continuing after the fan answers. You can also configure whether a sequence is sent once or on repeat matches.
Yes. Use Preview as fan for message automations and Simulate for a dry run that sends no messages. Review the trigger, audience, timing and actions before enabling the workflow.
Welcome messages are available on Free. Telegram notifications are available from Pro. Fan comes online and keyword-based Stop AI require Elite. Check the current pricing table for availability by plan and platform.
Build your first welcome workflow with Substy.