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Agency

Case Study - How Nova Agency Runs Fully on Substy AI

See how Aurora Creatives improved sales and eliminated manual admin by centralizing everything with Substy - fast, measurable, and fully automated growth.

Period : September → October 2025
Model : 100% AI, no human chatters

Context

Nova Agency, a mid-size OnlyFans management agency, wanted to simplify operations and reduce dependence on human chatters.
Until September 2025, the agency relied on three chatters paid 10% commission on total sales.

While results were good, the management load was heavy - planning shifts, fixing mistakes, and constantly monitoring performance.

In October 2025, the founders decided to go 100% AI with Substy, removing all human chatters and running the operation fully autonomously.

Objective

Replace all human chatters with Substy AI,
keep revenue as stable as possible,
and reinvest saved time into marketing and fan acquisition.

Methodology

Period compared :

- September 2025 → human chatters (10%)

- October 2025 → Substy AI (8.5%)

- Sample: 3 creators (~2,500–3,000 fans each)

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Setup :

- No AI training or fine-tuning

- No new templates - only existing PPVs already saved in Substy

- Default Substy features enabled (auto-sell, warm-up, reactivation)

- Pricing and posting schedule: identical between both months

Results

Analysis

1️⃣ Fast switch, zero setup

Nova used Substy as-is - with no extra prep.
The AI started working immediately, using previously saved PPVs and default automation flows.

“We didn’t upload or train anything. Substy just used what was already there.”

2️⃣ Stronger conversion, smaller PPVs

The AI outperformed the chatters on conversion rate (+4.5 pts) thanks to faster, consistent message flow.
However, the average PPV price dropped slightly (–4.5%), since Substy tends to send smaller, lower-risk media more often.
→ This balanced out to a minor revenue drop of –1.5% overall.

3️⃣ Stability and uptime

Substy AI ran continuously, with 24/7 coverage and near-instant responses.
Revenue became smoother day-to-day, cutting volatility by half (–55%), which improved predictability and reduced stress.

4️⃣ More fans, more potential

By removing chatter management, the agency’s founders dedicated their time to marketing :

  • More consistent promo posting
  • Better ad tracking
  • Stronger presence on Reddit and X

That led to an increase in new fans (+22%), offsetting the small revenue dip from AI sales.

“We lost a little in upsells but gained way more visibility.
We’re now getting more fans every week - and that compounds fast.”

Honest Feedback

“Substy didn’t make us richer overnight - but it made us free. No more managing chatters, no more missed hours.We gained time, peace of mind, and a bigger fanbase.”

- Alex R., Founder at Nova Agency

Conclusion

After one month fully automated with Substy AI, Nova Agency:

  • Reduced costs by 16%,
  • Maintained profit despite a 1.5% revenue dip,
  • Increased fan acquisition by 22%,
  • And eliminated all management overhead.

💡 Slightly less per fan - but more fans, more freedom, and a scalable future.